Anchorix AnchorixOn Anchorix you open the log and show her: who opened her file, and when. Then you get on with your day — because the bookings, the reminders, the invoices and the books have been running themselves since Monday.
Your site, your diary, your client records, your invoicing and your bookkeeping. One login. Everything stored in South Africa, and nothing sensitive sent by email again.
From R500 a month — less than most practices already spend on a website and booking software that do not talk to each other.
Seven days free. No card, no bank details, no contract — and everything you enter stays yours to export, whatever you decide at the end of the week.
Not a judgement on how you run your practice — nobody has ever sold practitioners the tools banks take for granted. But they are the questions that arrive without warning.
Client histories sit on a laptop, a drive, or in a cabinet. If a client asked which member of your staff had read hers, could you show her? A log only records what happens after you switch one on — the file someone opened last week is already unrecorded, and no system can go back for it.
It takes a name, a number, and a sentence about what someone is struggling with. That runs on a server somewhere. Which country is it in, who runs it, and where does the submission land — a record, or an inbox that syncs to three phones?
Somebody needing help at nine at night finds a phone nobody answers. They do not wait until morning. They book with whoever answered first, and you never learn they were looking.
A bookkeeper charges by the hour to key in figures your diary already holds — work that is only manual because the data has no way out. Every month, before they start on your actual books.
Anchorix logs who opened which client’s file and when, and the log is yours to read or export. Front-desk staff book and take payments; only the practitioners you designate open clinical notes. That is the record you can hand a client who asks — and the Information Regulator can fine a business up to R10 million, so it is worth being the practice that has one.
What a client submits through your booking page goes straight onto their client record — encrypted in transit and at rest with AES-256, stored in South Africa, visible only to the people you have given access. The notice explaining what you collect and why sits on the page where they type it, and Anchorix keeps a record that it was shown.
Your booking page is live the day you start, offering only the slots you actually work, in your session length. The nine-at-night enquiry books itself into a real slot while you sleep. Reminders go out before the session without anyone remembering to send them.
Your practice number, the treating practitioner's HPCSA registration, the ICD-10 code and the tariff code — the fields a scheme rejects a claim-back without. Save your session types once and the codes fill themselves in.
Hand your bookkeeper a spreadsheet export instead of paying them to retype your diary. On Premium, every completed appointment posts itself to QuickBooks and they never touch it at all.
What each client has spent and how often they have been in. What your team did last week and what it brought in. There when you look, rather than reconstructed at year end.
I’m Stephen. I spent close to ten years building software for South African banks — systems where every record access is logged, because the auditors and the law both insist on it — and I am an LLB law student. That is why the safeguards in Anchorix were designed in from the start rather than bolted on the first time a client asked an awkward question.
A private practice holds information more sensitive than most of what a bank holds, and gets handed a diary, a contact form and a filing cabinet. Closing that gap is the entire reason this exists.
It is also why nobody can sign themselves up. Every account is opened by hand, after a conversation — no stranger registers their way into a system holding other people’s clinical records, and your practice is set up properly before you ever log in.
Which means the work starts after someone shows interest. Somebody reads the enquiry, checks the diary, offers a time, waits, offers another time, writes it down. Four messages to book one appointment, and every one of them is a chance to lose them to whoever answered first.
| What happens when a client wants an appointment | A contact form | Anchorix |
|---|---|---|
| Picking a time (your real availability, not a guess) | They ask. You reply. They reply. | They pick a free slot themselves |
| After hours and weekends | The enquiry waits until Monday | Booked at 21:00, on your calendar |
| Remembering to come | You remember, or nobody does | Reminders send themselves |
| Where the client’s details end up | An email inbox | A record, encrypted, stored in South Africa |
| Session notes and client documents | Your laptop, or a drive somewhere | An encrypted vault, access-logged, reachable from any device |
| Sending a client their own information | Ordinary email, unencrypted | They sign in and read it themselves |
| Proving who opened a file | Nothing to show | Every open is logged, and the log is yours |
| Where you can work from | Whatever’s installed on the office PC | Any device with a browser. Nothing to install, nothing to update |
| Getting it into your books | Your bookkeeper retypes it, by the hour | Synced to QuickBooks, or exported ready |
A contact form on a practice website collects real health information — “my son has been self-harming”, “recurring chest pain since March”. POPIA treats health information as special personal information under section 26, the category it protects most tightly. Then it lands in an ordinary email inbox, gets forwarded, syncs to phones, and sits in a deleted-items folder on a laptop.
On Anchorix that submission never touches an inbox. It lands on the client’s record, encrypted, held in South Africa, visible only to the people you have given access, and every viewing is logged. Your clients get a login where they can see what you hold about them and ask for it to be corrected or removed, and that request arrives somewhere you will see it.
None of this makes a practice compliant by itself — that depends on how you run it, and anyone who tells you software alone does it is selling something. What it does is give you the controls, and the records to show for them.
Your own booking page, live the moment your account opens — around the clock, no separate website to maintain.
A clear amount before anything begins, sent straight to them. They accept, and the slot is theirs.
Write your session note, add a file, collect a signed intake or consent form, and mark it complete — all from your phone.
The invoice goes out with its codes already filled in, and your books stay current — synced to QuickBooks, or exported for your bookkeeper.
Assembled from separate apps, the same job costs more than either plan — before anyone is paid to retype your diary.
Runs the practice: clients book, you keep the records, the invoices go out with the right codes on them.
Everything above, plus the three most practices come back for: signed intake forms, books that write themselves, and a fuller site.
| Included with | Standard | Premium |
|---|---|---|
| Online booking & scheduling | Included | Included |
| Client records & a self-serve client portal (they sign in for files, notes and invoices — nothing sensitive over ordinary email) | Included | Included |
| Session notes & document vault (encrypted, stored in South Africa) | Included | Included |
| Safeguards for confidential client records (access log, practitioner-only clinical access, a deleted file can be restored, retention review reminders) | Included | Included |
| Two-step sign-in for your team | Included | Included |
| Appointment reminders | Included | Included |
| Staff assignment, roles & dispatch | Included | Included |
| Business reports & analytics | Included | Included |
| Invoices your client can claim back from their scheme (practice number, HPCSA registration, ICD-10 and tariff codes; printable to PDF) | Included | Included |
| Service pricebook (saved services with their tariff codes) | Included | Included |
| Spreadsheet export for your bookkeeper | Included | Included |
| Your own site — home, booking and appointment tracking (your logo, colours, photos, words and contact details) | Included | Included |
| Extra site pages (About, Services, Team, Gallery, Testimonials, FAQ) | — | Included |
| Digital intake & consent forms (medical history, consent, waivers) | — | Included |
| QuickBooks sync (invoices and payments posted for you) | — | Included |
| Recurring appointments | — | Included |
| Itemised estimates & invoice line items | — | Included |
| Packages & prepaid session bundles | — | Included |
| Job costing & time tracking | — | Included |
| Parts & materials inventory | — | Included |
Every plan starts with 7 days free, and we don’t ask for a card to start it. The trial runs on Premium so you see the whole thing, and it is the real system rather than a demo — what you enter during the week is still there afterwards. Nothing is charged automatically, ever: billing runs on an EFT you make yourself, so there is no card on file that could quietly renew on you. Decide against it and do nothing — it simply stops, and you can export everything you entered.
You tell us your practice name and email, and we open the account and send your login. There is no self-service sign-up on purpose. A system holding clinical records is not something strangers should be able to register their way into, so every account is opened after a conversation — and your booking page, services and session lengths are set up properly before you ever see it. You start with a practice that works rather than an empty screen and a manual.
If you would rather we walked through it with you, say so in the message box and we will book half an hour.
No. You get 7 days free and we never ask for card details to start — there is no card on file at all, so nothing can auto-renew or quietly bill you at the end of the week.
When you decide to stay, you pay by EFT into the account shown in your dashboard, and your account is marked paid once it lands. That is more old-fashioned than a card on file, and deliberately so: it means carrying on is a decision you make each month rather than one you have to remember to cancel.
No — and no cancellation process either, because there is nothing to cancel. You pay month to month by EFT from your own bank; we never hold a card or a debit order. To stop, simply stop paying. Access ends and nobody phones you with a retention pitch.
Your records do not vanish the moment you stop. You can still sign in to download everything for 30 days, after which the account closes, and 30 days after that we delete it — we do not keep a former customer’s client information indefinitely. Sixty days start to finish, and your own record-keeping obligations run for years longer, so download before you go quiet rather than after.
No, and be careful of anyone who says their subscription does. Anchorix gives you real technical safeguards — encryption in transit and at rest, records stored in South Africa, an access log on client files, role-based access, retention review reminders — and it meets its own obligations as an operator. What it cannot do is decide who you give access to, what you write down, or how you run the practice. Those stay yours, and they are most of the picture.
No, and it does not try to: Anchorix never submits claims to schemes. If your clients pay you directly — including the ones who claim back themselves — Anchorix can run the whole practice, and its invoices already carry the ICD-10 code, tariff code and practice number a claim-back needs. If you bill schemes through a switch, keep that software for claims and let Anchorix be the part it has always been weakest at: your website, online bookings, your diary, reminders, and intake and consent forms.
One rule either way: run one diary and one clinical record. Splitting a practice across two systems is how histories get fragmented.
Through their own portal on your site. You choose what each client may see — a session note, a file, an invoice — and they sign in with their own email and password to read it. Nothing you share travels as an ordinary email attachment, and everything they see is encrypted and stored in South Africa.
Deliberately not, for your people’s privacy and safety. Your booking page never lists who works for you or when each of them is free. Inside the practice, assignment is built in: every booked appointment can be assigned from the dashboard, each person sees their own day, and staff can pick up unassigned work as their diaries free up.
Every practice gets a site on either plan: a home page, a booking page and appointment tracking, carrying your logo, colours, photos, words and contact details. Premium adds the pages a bigger practice wants — About, Services, Team, Gallery, Testimonials and FAQ. Both run on our templates, at an Anchorix address.
That is deliberate. Your site is the door to your clients’ information, and keeping that door in good order is our job rather than one more thing on your list: nothing for you to install, nothing to renew, nothing to discover was years out of date.
The honest part about domain names: they do not bring clients. People find you through Google, your Business Profile, maps and word of mouth, and click whatever link is there. Point your Business Profile at your Anchorix site; what matters is that the page books them in under a minute.
No. Anchorix runs in the browser — your phone, tablet, laptop, the front-desk PC. Nothing to download, nothing to update, nothing tied to one machine. Your clients install nothing either.
Yes. Because you pay by EFT, switching is simply paying the other plan’s amount at your next monthly payment — the plan follows the payment from that cycle on. No forms, no pro-rata sums, no refunds to chase.
It is built around private practices that see clients by appointment and bill them directly — psychologists, counsellors, physiotherapists, dietitians, dentists and similar. The same machinery runs any appointment business that books time and bills for it, which is why job costing and parts inventory are in there for the trades.
Anchorix does not submit claims to medical schemes — it produces the invoice your client submits, which is a different thing. If you need real-time claim submission you want a dedicated practice-management system, and we would rather say so now than after you have signed up.
It offers no clinical decision support and is not a diagnostic tool. It is not a trust accounting system, not a FICA tool, and not an accredited advanced-signature authority.
And it does not make your practice compliant on its own. Your registration, who you grant access to, and what you choose to write down all stay yours.
The Terms of Service set out exactly where our responsibility ends and yours begins — in plain English alongside every clause. The Privacy Policy covers what we do with your own account information, and the PAIA manual is there if you ever need to ask us for records.
Tell us that, and we will set your practice up around it. Seven days free, no card, no contract.
We open the account and email your login. Tell us the one piece of admin you would most like gone and we will set it up around that.